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Free US Contiguous Standard Shipping on orders $35+ 📦
Free US Contiguous Standard Shipping on orders $35+ 📦
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Product Questions & Issues

If you are looking for assistance with any products, please email support@thecookiecountess.com with your order number and concerns and we will get back to you in 2 business days or less.

Order Issues

If you are experiencing issues with a missing or damaged package, please email us at info@thecookiecountess.com with your order number and we will get back to you within 2 business days.

Visiting Us

We do not have a retail store front, but if you live locally to our Rhode Island location you may pick up your order instead of having it shipped if you contact us first

Our shipping warehouse is located in Warwick, Rhode Island but we're often busy getting your online orders shipped to you! If you to have your order ready for pickup (available with advance notice Monday-Thursday from 8am to 3pm and Friday from 8am to 2:30pm.), please contact us.